Empathy helped Clinton beat George H.W. Bush in 1992. At a presidential debate in Richmond, Bush fumbled when asked by a woman in the audience how the federal debt affected him personally. “I’m not sure I get it,” Bush said. “Help me with the question, and I’ll try to answer it.”
Clinton, naturally, embraced the question, the questioner, the room and the country. He’d met people like her “all over America, people that have lost their jobs, lost their livelihood, lost their health insurance.” He may have clinched the election that night.
From Margaret Carlson, Bloomberg.